Innovation, entrepreneurialism and great Aussie service have been the backbone of this country’s economic development for many years. The role of small businesses in Australia deserves to be promoted, so that the hard working people are fully recognized for their contribution to the nation.
ITS Transport has entered these awards both last year and this year and while we were finalists last year, we are very pleased to announce this year we were awarded the National Small Business Champion award in the area of ‘Service’.
As the owner of the business, I would like to acknowledge that an award of this magnitude cannot be attributed to the efforts of one individual alone, but is the outcome of the efforts of the entire team, including all branches, drivers, and all associated resources. Everyone involved with ITS Transport over the past few years has helped build ITS into the kind of company that can consider itself worthy of receiving an award such as this and for that I am extremely grateful.
However, rather than basking in the glory of this recognition, it means we now need to double our efforts and continue to raise our expectations, to be worthy of this honor and prove to our customers and ourselves we are the champions of customer service in our industry.